FAQ's
Q) I've found something I love — how do I place an order?
So exciting! Simply click Add to Cart on the item you'd like, then head to Checkout when you're ready. Follow the prompts to enter your details and complete your purchase. Easy as that! 🛍️
Q) What payment methods do you accept?
We accept all major credit cards, as well as Shop Pay, Apple Pay, Google Pay, and Afterpay — so you can pay in the way that suits you best. 💳
Q) How will my order be delivered?
All orders are shipped via Australia Post with Track & Trace included, so you can follow your parcel every step of the way. A signature is required on delivery, so make sure someone's home — or consider a safe drop location. 📦
Q) What if I have a question before I buy?
We'd love to hear from you! Drop us an email at info@contourzstudio.com.au and we'll get back to you as soon as we can. No question is too small — we're here to help. 😊
Q) Do you ship internationally?
We do ship overseas on a case-by-case basis, as international postage costs can vary significantly depending on your location. Email us at info@contourzstudio.com.au before placing your order and we'll give you an accurate shipping quote. 🌏
Q) What is your Returns & Refund Policy?
Our full Returns & Refund Policy is available in the footer of our website. We want you to love everything you receive, so if something isn't right, please don't hesitate to get in touch. 💖.